Privacy Policy

Quantum Insurance Services, LLC is a division of Financial Partners Group ("Quantum Insurance Services, LLC," "we," "us," or "our"), is committed to protecting the privacy of individuals who visit our website, submit inquiries, and interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit quantuminsurance.com (the "Site") or contact us through any channel we operate.

Please read this policy carefully. By using the Site, you acknowledge that you have read and understood the practices described here. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site.

We collect information in the following ways:

1.1 Information You Provide Directly

When you submit a contact form, request a coverage quote, or communicate with our team, you may provide:

• Full name
• Business name and type
• Email address
• Phone number
• Mailing address
• Details about your business operations, coverage needs, or insurance inquiries
• Any other information you voluntarily include in your messages or form submissions

1.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on those pages
• Referring URL (the page you visited before arriving at our Site)
• Date and time of your visit
• Clickstream data and navigation behavior

This information is collected using cookies, web beacons, and similar tracking technologies as described in Section 5 below.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including analytics providers, marketing partners, and publicly available business directories, where permitted by applicable law. We will handle any such information in accordance with this Privacy Policy.

We use the information we collect for the following purposes:

2.1 To Respond to Your InquiriesWhen you contact us or submit a quote request, we use your information to respond to your inquiry, provide information about our coverage offerings, and connect you with a member of our team.

2.2 To Provide and Improve Our ServicesWe use collected information to operate the Site, improve its functionality and content, and better understand what information is most useful to our visitors.

2.3 To Communicate with YouWith your consent or as otherwise permitted by law, we may use your contact information to send you updates about our coverage lines, company news, or other information we believe may be relevant to your business. You may opt out of marketing communications at any time.

2.4 For Analytics and Site PerformanceWe use aggregated and anonymized data to analyze Site traffic, understand user behavior, and measure the effectiveness of our content and marketing efforts.

2.5 For Legal and Compliance PurposesWe may use and retain information as required to comply with applicable laws, regulations, and legal obligations, or to establish, exercise, or defend legal claims.

2.6 To Protect Our Business and UsersWe may use information to detect, investigate, and prevent fraudulent activity, unauthorized access, or other conduct that may violate our Terms and Conditions or applicable law.

Quantum Insurance does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

3.1 Within Financial Partners GroupAs a division of Financial Partners Group (FPG), we may share information with FPG affiliates, including Quantum Capital, for operational and administrative purposes consistent with this Privacy Policy.

3.2 Service ProvidersWe work with third-party vendors and service providers who assist us in operating the Site and conducting our business — including hosting providers, CRM platforms, email delivery services, and analytics providers. These parties are authorized to use your information only as necessary to perform services on our behalf and are contractually required to protect your information.

3.3 Insurance Carriers and PartnersIf you request a coverage quote or move forward with a policy, we may share relevant information with the insurance carriers, underwriters, or partners necessary to evaluate, quote, bind, or service your coverage.

3.4 Legal RequirementsWe may disclose your information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.5 Business TransfersIn the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on the Site or by direct communication where required by law.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

5.1 What We UseThe Site may use cookies, web beacons, pixel tags, and similar technologies to enhance your experience, analyze traffic, and support our marketing efforts.

5.2 Types of Cookies

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site. We use tools such as Google Analytics for this purpose.
• Marketing Cookies: Used to track the effectiveness of our advertising and to deliver relevant content. These are only active where permitted by applicable consent requirements.

5.3 Your Cookie ChoicesMost browsers allow you to control or disable cookies through their settings. Disabling certain cookies may affect your ability to use some features of the Site. You may also opt out of Google Analytics data collection by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

The Site may contain links to third-party websites, including FinancialPC.com and other FPG-affiliated properties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

The Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take appropriate precautions when sharing information online.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link in any email we send, or by contacting us directly
• Data Portability: Request a portable copy of your information where technically feasible

To exercise any of these rights, contact us at the information provided in Section 11. We will respond to verified requests within a reasonable timeframe and as required by applicable law.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a rights request or learn more, contact us at the information below.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Quantum Insurance Services, LLC

 6 Central Row, Hartford, CT 06103 

Email: rstrawn@qinsurance.ai

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or prominent notice on the Site. Your continued use of the Site after any update constitutes acceptance of the revised policy.